Responsible Gaming
Gaming Should Be Entertainment
At The Quickening Online, we're committed to promoting responsible gaming practices. Online gaming should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
If you find that gaming is affecting your life negatively, help is available and support services are free and confidential.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to participate in online gaming. The Quickening Online is committed to preventing underage gambling. If you are under the legal age, please do not create an account or attempt to gamble.
Parents and guardians: If you are concerned about a young person's gaming activity, please contact the support organisations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding or lying about the extent of your gambling
- Neglecting family, friends, work or study due to gambling
- Feeling anxious, irritable or depressed when not gambling
- Needing to gamble with increasing amounts to feel excited
- Unsuccessful attempts to cut back or stop gambling
- Borrowing money or accumulating debt to gamble
- Gambling to escape problems or negative feelings
- Loss of interest in hobbies and other activities
If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Resources
The Quickening Online provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specified period
- Reality Checks: Receive reminders during your gaming sessions about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
- Account Closure: Permanently close your account if you wish to stop gaming entirely
For assistance setting up these tools, please contact our customer support team.
Support Organisations
If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online — Free online and phone counselling service
www.gamblinghelponline.org.au
National Helpline: 1800 858 858 (free call, 24/7) - Gambler's Help — Counselling and support for problem gambling across Australia
Phone: 1800 858 858
United Kingdom
- GamCare — Free problem gambling support
www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Gambling addiction support and resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Confidential helpline and referrals
www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education
Telephone counselling: 0800-137 27 00 (free, confidential)
Need Help?
If you are experiencing problem gambling, please seek help immediately. Problem gambling is a serious issue that can affect your financial security, mental health, and relationships. Support is available, and reaching out is a sign of strength, not weakness.
All support services listed above are free and confidential. You don't have to face this alone.
Contact a support organisation today — they're here to help.